eOffice is a safe and secure
service to help your business become more efficient. Contact a Home
Federal Business Banker to get started. Let us help you streamline
your office!
Frequently Asked
Questions
--What is
eOffice?
eOffice is our online
business banking product that enables business customers 24/7 access to
their accounts. eOffice users can view up to the moment account
information, view check images, transfer funds, pay bills, create ACH
transactions, wire funds, and implement electronic/remote deposit, all
from their desktop. Saving time and money!
--Who can access
eOffice?
eOffice is available
to any Home Federal Bank customer that has a Business Activity Checking
Account. Business may also give full or partial use of eOffice to
their selected employees, with individual logins and information
available.
--How do I sign up for eOffice?
Contact Home Federal Bank at
308-382-4000 or
info@homefedgi.com to sign-up for this service. A Home
Federal Bank Business Banker will work with you pinpoint the correct
service level for your business needs.
--How long is
transactional information available with eOffice?
On deposit accounts
you can access account history information for up to 63 days. On
loan accounts the information is retained for 13 months.
--Is my business account
history able to be downloaded into financial management software?
Information from your
checking, savings and loan accounts can be downloaded to your computer
and then imported into financial management software. While not
all file formats are supported, the common ASCII file is always
supported.
--Can I transfer money
from or to another financial institution?
You can, depending on
your level of service, originate an ACH funds transfer or initiate a
wire transfer.
--Is there a form of
checks and balances that can be used for my employees that have access?
There is. With
eOffice you can decide access and set transfer limits for each individual
employee/user. This applies to all types of fund transfers
including ACH, wire transfer, and transfer of funds between Home Federal
Bank accounts.
--What is Multi-factor
Authentication (MFA)?
Multi-factor
Authentication is a multiple layer of security instances to ensure that
the user is accessing the trusted site. eOffice has three layers:
-
User Id and Password -
you choose your own user name and password, and only you should know the
information.
-
Security Questions -
Questions that you pick from and provide the correct answers to.
These are used in the case of getting logged out or access from an
unregistered computer.
-
Authentication Image
and Pass phrase - Randomly selected image (that you may change) and a
phrase of your choosing. This information appears on the password
page when accessing eOffice, to ensure that you are on the correct
site.
If you have further
questions regarding the security of eOffice or to get signed up, please contact
us or call one of our Business Bankers at
308-382-4000. We'll be happy to answer any questions you may have.
